Signature Mattresses

  • 100-night trial for Sonno Lite mattress and Sonno Original mattress
  • 200-night trial for Sonno Luxe Hybrid mattress
  • Must sleep on the mattress for at least 25 nights.
  • Return shipping fees are the customer’s responsibility.
  • A $50 restocking fee will be deducted from the refund.
  • Only mattresses purchased directly from Sonno are eligible.
  • The trial is limited to one mattress per household and applies only to the first mattress purchase.
  • Mattresses must be returned in good condition, free from damage or stains, and wrapped securely in original plastic (or similar protective wrap) to avoid a $100 cleaning/restoration fee.
  • Does not apply to custom orders, "opt-out" purchases, or incorrect size/model selections.
  • For pre-orders, the trial period begins from the shipping date.

Other Mattress Solutions

  • Valid for Sonno Mattress Topper, Sonno Foldable Mattress, Sonno Baby Mattress
  • 30-night trial.
  • Product must be returned in good condition, free of stains or damage, and protected during return shipping with original plastic or secure wrap.
  • Return shipping costs are borne by the customer.
  • A S$20 restocking fee will be deducted from the refund.
  • Only products purchased directly from Sonno are eligible.
  • Each household is eligible for a one-time trial per product type.
  • Trial-based exchanges are not allowed.
  • Does not apply to custom orders, "opt-out" purchases, or incorrect size/model selections.
  • For pre-orders, the trial begins from the shipping date.

Bedding Products

  • Valid for Pillows, Bolsters, Bed Sheets, Duvets, Mattress Protectors, Huggy Blankets
  • 30-night trial
  • Items must be returned in clean, undamaged condition, and wrapped in original or suitable plastic packaging.
  • Return shipping costs are to be covered by the customer.
  • A S$20 restocking fee applies to all bedding returns.
  • A valid proof of purchase is required.
  • Products delivered outside of Singapore are not eligible for returns.
  • Returns based on incorrect size or preference changes are not processed.
  • The 30-night trial is limited to a one-time return or exchange of up to one product per customer/household.

Signature Bed Frame

  • Not eligible for trial or change-of-mind returns.
  • If delivered damaged or defective, contact Sonno within 7 days of delivery for a replacement or refund in line with their warranty policy.
Full Terms & Conditions

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